HOW IT WORKS FOR TUKANG
Once your vendor credentials and verification onboarding are cleared by our operations team, you can deposit pre-paid Credit Points into your provider ledger account using secure Online Banking to activate your live job board permissions.
When matching local repair, plumbing, air conditioning, or home detailing requests drop in your central queue, clicking Accept Job instantly logs a JOB_ACCEPTANCE negative transaction ledger balance, deducting the specific baseline intent credits.
The gross task payout fulfilled by the consumer stays locked safely inside our digital system escrow wallet. After the job is completed successfully and confirmed by the customer, a small 2% to 5% system platform service commission is finalized on the payout split.
Your net task earnings (minus commission splits) clear instantly into your withdrawable professional dashboard balance. Track your itemized financial records transparently and cash out your secure platform revenue directly into your local Malaysian bank account.
TRANSPARENT CHARGING BASIS FOR TUKANG
| Job Configuration Category | Stage 1: Acceptance (Credit Deduction) | Stage 2: Completion (Commission Split) |
|---|---|---|
| Instant Book | Deducts standard base intent tokens | 2% - 5% Completed Fee |
| Quote Base | Deducts on-site survey inspection tokens | 2% - 5% Completed Fee |
| Merchant Registration | RM 0.00 (Completely Free) | Zero cost if no transactions made |
| Monthly Rent | RM 0.00 (No Hidden Charges) | Zero recurring platform management fees |
1. Cancellation & Lead Policy (No Refund):
Once a job is accepted, the deducted credit points are strictly non-refundable, even if the job is canceled due to customer changes or on-site barriers. If a cancellation occurs, please tap "Cancel" inside the app so we can update the system and log the case details.
2. ⚠️ Quote-Base Leads (No Refund):
For Quote-Base jobs, points are entirely non-refundable upon acceptance because the system instantly reveals the client's direct contact details. If you only need to rearrange installation dates, do not cancel—contact support to reschedule instead.
BUSINESS ENGAGEMENT CENTER
NO. 31, JALAN ANGGERIK 17, TAMAN KULAI UTAMA, 81000 KULAI JOHOR
Have questions about specific industry categories (plumbing, rewiring, mechanical layout) or need clarification regarding the 2% to 5% service commission breakdowns? Launch the secure web live chat workspace below to sync directly with our merchant growth coordinators.
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