TUKANGGO.MY

TukangGo is an online platform that connects customers like you with skilled professionals offering various home services. Whether you need plumbing, electrical work, cleaning, or any other household task, you can find qualified service providers to address your needs.

To use the platform, simply visit our website or mobile app. Create an account or sign in if you already have one. Then, enter your location and the type of service you require. Browse through the available professionals, read their reviews, and select the one that best fits your requirements.

Yes, all service providers on our platform go through a rigorous vetting process. We verify their credentials, licenses, and conduct background checks to ensure they meet our standards for quality and professionalism.

Once you've chosen a service provider, you can schedule the service through the platform. Select your preferred date and time, and the provider will confirm the appointment. If there are any changes or delays, they will notify you in advance.

If you need to cancel or reschedule a service, simply log in to your account and go to your bookings. There, you can make the necessary changes. However, do note that some providers may have specific cancellation policies, so it's best to check with them directly.

Payment is made through the platform using various secure payment methods. You can pay with credit/debit cards or other online payment options. The payment details are handled with strict security measures to protect your information.

Prices for services may vary between providers, depending on their expertise, location, and the complexity of the task. You can see the price range for each service when browsing the available providers.

If you encounter any issues with a service provider, please contact our customer support team immediately. We take customer feedback seriously and will work to resolve any problems promptly.

Most service providers bring their own tools and equipment, but it's always a good idea to confirm this when scheduling the service. If you have specific tools or materials that you want them to use, discuss this with the provider beforehand.

Many service providers offer satisfaction guarantees for their work. If you are dissatisfied with the service, contact our customer support team, and we will work with the provider to address your concerns.

Yes, tipping is appreciated for exceptional service. You can tip the service provider through the platform or give them cash directly if you prefer.

After the service is completed, you will have the opportunity to leave feedback and a review for the service provider on the platform. Your feedback helps other customers make informed decisions and also helps service providers improve their services.

Yes, we take data privacy and security seriously. Your personal information is encrypted and stored securely, following industry standards and best practices.

We occasionally offer discounts and promotions for our customers. Additionally, we may have loyalty programs for frequent users of the platform. Stay tuned to our website and newsletters for updates on any special offers.

The platform offers a wide range of home services, including but not limited to plumbing, electrical work, carpentry, painting, cleaning, gardening, appliance repair, and home improvement tasks.