TUKANGGO.MY
How to join TUKANGGO?
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What is a TUKANGGO platform?
TUKANGGO platform is a digital marketplace that connects service providers (such as cleaners, handymen, pet sitters, etc.) with customers who need assistance with tasks or services in their homes.
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How do I join as a service provider on the platform?
To join the platform, you typically need to visit their website or download their mobile app and sign up as a service provider. You'll need to provide information about your skills, experience, and the services you offer..
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What documents or qualifications do I need to provide to sign up?
The requirements may vary depending on the platform and the type of service you offer. Commonly, you'll need to provide identification, proof of address, and any certifications or licenses relevant to your services (if applicable).
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Is there a fee to join the platform as a service provider?
Some platforms may charge a registration or subscription fee, while others may take a percentage of your earnings as a commission for using their platform. Be sure to check the platform's terms and conditions for any associated fees.
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How are jobs assigned to service providers?
On most on-demand platforms, customers can browse through available service providers and choose the one that best fits their needs. Some platforms may also have an algorithm that matches service providers with customers based on location, availability, and ratings.
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How do I set my rates for services?
You can usually set your own rates for the services you provide. Consider factors such as your skill level, market demand, and the competition when determining your pricing.
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What if I need to cancel or reschedule a service appointment?
Most platforms have policies in place for cancellations and rescheduling. Be familiar with these policies and communicate any changes with the customer promptly.
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How do I get paid for the services I provide?
Payment methods can vary by platform. Some platforms handle the payment process for you, and you receive your earnings through the platform after completing the service. Others may allow you to receive payments directly from customers.
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Can I receive feedback and ratings from customers?
Yes, customer feedback and ratings are often an essential part of on-demand platforms. High ratings and positive reviews can help attract more customers.
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Is there customer support available if I encounter any issues?
Reputable on-demand platforms usually have customer support teams to assist both customers and service providers with any problems or concerns they may encounter.